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1:30 p.m. – 5:00 p.m
Saturday
8:00 a.m. – 4:00 p.m
(Except for public holidays)
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The five most frequently asked questions
Where are your sofas made?
Where are your sofas made?
Our sofas are handcrafted in Europe by manufacturers who specialize in sofas.
How long are the delivery times?
How long are the delivery times?
You can find the current delivery time directly on the respective product page. Since availability and production capacities can change constantly, the delivery time shown there is always the most reliable information for your selected sofa. After you place your order, we will also keep you updated via email about the status and delivery.
At what temperature can I wash the covers?
At what temperature can I wash the covers?
We recommend washing the covers at 30 °C on a gentle cycle.
How are the sofa modules connected to each other?
How are the sofa modules connected to each other?
Depending on the model and configuration, the sofa modules are attached with suitable connecting elements, for example with crocodile connectors or Velcro elements. The required connecting elements are included in the scope of delivery and ensure that the modules remain securely in place in everyday life. At the same time, the elements can be easily removed from each other so that you can easily rearrange your sofa at any time.
Can I reorder individual covers?
Can I reorder individual covers?
Yes, you can reorder individual covers at any time. If you would like a new look for your sofa or would like to replace a cover, simply contact our customer service and let us know the fabric and color you want. We will then create a personal order link for you.
Care & Usage Instructions
If I get a stain, do I have to wash the cover in the washing machine immediately?
If I get a stain, do I have to wash the cover in the washing machine immediately?
No, in most cases this is not necessary. Fresh stains can often be removed with a clean cloth and a little water. Gently pat the affected area instead of rubbing. For more stubborn dirt, we recommend our Livom care products, such as textile or foam cleaner. If more thorough cleaning is required, you can simply remove the affected cover and wash it at 30 °C on a gentle cycle.
At what temperature can I wash the covers?
At what temperature can I wash the covers?
We recommend washing the covers at 30 °C on a gentle cycle.
I have pets. Which material do you recommend?
I have pets. Which material do you recommend?
In principle, all Livo fabrics are suitable for households with pets. Our covers are robust, easy to care for, removable and washable. Pet hair can usually be easily removed with a lint roller or a damp cloth. If a cover is damaged or very dirty, you can reorder it individually and replace it.
How are the sofa modules connected to each other?
How are the sofa modules connected to each other?
Depending on the model and configuration, the sofa modules are attached with suitable connecting elements, for example with crocodile connectors or Velcro elements. The required connecting elements are included in the scope of delivery and ensure that the modules remain securely in place in everyday life. At the same time, the elements can be easily removed from each other so that you can easily rearrange your sofa at any time.
How do I wash the covers correctly?
How do I wash the covers correctly?
Remove the covers from the sofa and sort them by color if necessary. Close or cover Velcro areas so they don't snag on the fabric. Turn the covers inside out, put them in the washing machine, add a suitable detergent and select a gentle program at 30 °C with the lowest possible spin speed. After washing, shake out the covers and let them air dry. Please do not tumble dry, do not bleach or iron.
For additional protection, we recommend using a laundry bag.
Which detergents can I use for the covers?
Which detergents can I use for the covers?
You can use powder detergent, mild detergent, liquid detergent or washing strips. To protect the quality of the fabric, do not use fabric softener or bleach.
How can I protect my floor from marks and scratches?
How can I protect my floor from marks and scratches?
To avoid marks and scratches, we recommend protective pads or felt pads under the sofa feet. You can find these at most hardware stores and should replace them over time as they become worn. Sofas with wooden feet come with felt gliders.
a look behind the scenes
At Livo, real people work with a lot of heart, humor and a common mission: making furniture that you will love. Here you can get to know us better.